Position Summary Arizona Oncology Associates is looking for a Patient Navigator Coordinator. Great opportunity to join a team that focuses on patient care. Located in Sunny Southern Arizona, you will have the ability to enjoy small town living with big city amenities on top of a rewarding work/life balance.
The ideal candidate will have the following background and experience:
High school diploma or GED; advanced education preferred
Experience working in a clinical health care environment is required.
Medical Assistant (certified) experience with medical, radiation, and /or surgical oncology/hematology patient population preferred
Oncology-related education, planning, management, or similar experience is required
Position is considering all levels of experience
The Patient Navigator Coordinator is responsible for providing individualized assistance to patients, families, and caregivers to overcome health care system barriers and facilitate timely access to quality health and psychosocial care. The assistance continuum includes all phases of the cancer continuum, including prevention, screening, diagnosis and treatment, survivorship, and end of life and bereavement. Provides written education materials and assists patients and/or caregivers with completing various forms and health-related screens under the guidance of the Oncology Nurse Navigator. Relies on education, practice guidelines and policies, and legal requirements to perform responsibilities.
Essential Duties and Responsibilities
Works under direct supervision and in tandem with the Oncology Nurse Navigator to coordinate patient care through all phases of the care continuum
Educates patients, families and caregivers about the role of the Patient Navigation Coordinator in:
Facilitating communication among health care providers.
Supporting patients and families with completion of medical forms.
Coordination of necessary clinical appointments, and Conveying information about internal and external resource availability
Supports the Oncology Nurse Navigator in reporting patient and family challenges and assists with potential solutions, while considering the patient's values and cultural, spiritual and social needs
Coordinates patient needs for appointments and schedules appropriately to expedite the plan of care
Ensures closure of all referral loops, internal and external, through procurement and inclusion of referral documentation in the medical record in a timely manner
Appropriately documents all patient interactions and services provided within the electronic medical record
Acts as a liaison and advocate for patients, families and caregivers when assisting the multidisciplinary team
Serves as a liaison/contact for referring physicians, external medical offices and patients in a timely, professional manner
Participates in continuous process improvement of patient outcomes, assuring appropriate utilization of resources to increase patient, family and caregiver satisfaction
Maintains patient privacy according to local and national laws, treating all patient and family information as privileged and protected
Participates in local and US Oncology Network-sponsored events to share lessons learned and best practices in patient navigation
Supports and adheres to US Oncology Network Compliance Program, including Code of Ethics and Business Standards
Company Overview: As the largest cancer practice in Arizona, we are proud to provide advanced and compassionate Medical Oncology, Radiation Oncology, Gynecologic Oncology and Hematologic services. Our physicians and staff incorporate a multidisciplinary, personalized approach to treatment to enhance the patient experience by providing complete care in convenient, community-based locations. We are proud to provide patients with access to the latest treatments, state-of-the-art technology, and an extensive research program. We believe it is beneficial to patients' that these therapies are provided in a community setting, because it allows you to remain close to home and to your support system. Arizona Oncology physicians are supported by talented clinical staff that are sensitive to the needs of cancer patients and their caregivers. United in Healing with The US Oncology Network Arizona Oncology is united in healing with The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks focused on advancing cancer care in America. As an affiliate of The US Oncology Network, Arizona Oncology is united with more than 1,000 physicians and 10,000 cancer professionals nationwide.
Ready For Your Next Career Challenge? We'd Love to Hear from You!
If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer. *HEC *M The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.