Performs a variety of direct and indirect patient care duties within the OMM clinic.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Welcome patients to the clinic.
Gather clinical information from the patient and other sources. Document clinical information in the patient’s electronic health record (EHR); including taking and recording patient vital signs, medications, allergies, histories, and other clinically relevant information.
Answer phones, take messages and follow-up on messages from patients, physicians and other staff members in a timely manner.
Call in medication prescriptions as directed by the physicians.
Administer medications as ordered by physicians.
Schedule appointments for referrals and other tests ordered by the physicians.
Obtain authorizations as needed.
Prepare patients and the exam room for procedures; draw up any needed medications for procedures. Assists physicians as needed. Documents accordingly.
Order supplies, stock rooms, manage laundry.
Maintain clinic exam rooms, equipment and instruments.
Route documents appropriately within the EHR; ensure paper documents are added to the patient record.
Schedule new and established patient appointments in our practice management system. Add insurance and demographic information. Update patient and demographic information when needed. Add incoming authorizations. Add case policies. Prepare charts as needed.
Cover the front desk when needed.
Perform other job-related duties and special projects as assigned.
Participate in and successfully complete all clinic and University required training including, but not limited to discrimination/harassment and code of conduct, BLS, Mandatory Reporting, Bloodborne Pathogens, etc.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Graduate from a recognized medical assistant or nursing program, plus current license/certification (or have license/certification pending).
Excellent oral and written communication skills.
Good typing and 10-key skills.
Proficient with computers.
Knowledge of medical terminology required.
Ability to work with a diverse population and provide excellent customer service to all.
Must be detail-oriented.
Able to handle confidential information professionally and ethically.
Able to perform under stress when confronted with critical or unusual situations.
Able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
Ability to work independently with minimal supervision.
Commitment to diversity and inclusivity.
Des Moines University is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). Applications from candidates from underrepresented groups are encouraged to apply.
About Des Moines University
Founded in 1898 in Iowa’s capital city, Des Moines University is a postgraduate medical university comprised of three colleges – College of Osteopathic Medicine, College of Podiatric Medicine and Surgery and College of Health Sciences – that offer eight graduate degree programs. Des Moines University combines the top advantages in medical education available today: an expert faculty, a rigorous and relevant curriculum, state-of-the-art facilities, a dynamic and diverse research environment, and a supportive, inclusive community of students and faculty active in learning and service. By consistently producing outstanding graduates who excel in their careers, DMU maintains one of the strongest reputations in the sphere of American medical education.