Under the general supervision of the Director of Nursing, the MA provides skilled clinical support to assist the Physician, Advanced Practice Nurse, or licensed nursing staff in the care and treatment of patients. Assist with referrals, sets up patient rooms, takes vitals and other patient stats, with patient care team for a whole-person approach to health care. Treats patients professionally and with dignity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Work in reception
· Answer telephone
· Schedule appointments
· Process medical billing
· Keep financial records
· File medical charts
· Telephone prescriptions to a pharmacy
· Escort patient to exam room
· Obtain patient history interviews
· Take and record vital signs
· Prepare patient for examination
· Use medical terminology and accepted charting abbreviations in documentation
· Provide patient information/instructions
· Assist with medical examinations/surgical procedures
· Maintain inventory
· Restock supplies in patient rooms
· Collect and prepare laboratory specimens
· Notify patients of laboratory results
· Schedule patient appointments
· Translate during medical interviews with non-English-speaking patients
· Perform basic laboratory tests
Educate patients about procedures. If there is competency verification, the Medical Assistant can do the following activities:
· Perform visual acuities/ visual field screening and hand-held optoacoustic emission testing.
· Remove sutures and staples
· Perform CLIA waived on-site testing
3. Glucose testing
4. Strep A Rapid Test
5. Urine HCG
6. Hemoglobin A1C
· Perform venipuncture
· Administer nebulizer treatments
· Administer immunizations
· Measure peak flow
· Perform spirometry
· Prepare/administer oral/intramuscular/intradermal/subcutaneous medications as directed
· Perform ECGs
· Minimum 18 years of age
· Current Illinois Medical Assistant Certification (may obtain within 1 year of employment)
· Bilingual English/Spanish
· Meets agency health and immunization requirements
· CPR certified
· Experience in a not-for-profit organization, preferred
· Experience in a hospital or community health center preferred
Ability to communicate medical procedures and terminology to and with patients & medical professionals.
Ability to work with a diverse range of personnel – protected classes of genders, races, religious backgrounds, socio-economic status, etc
Demonstrated strong phlebotomy skills – REQUIRED
Must be proficient with Microsoft Office (Word, Excel, Access, Outlook, Publisher) and be proficient with e-mail and internet communications and research.
Demonstrate flexibility and “whatever-it-takes” attitude.
Ability to read and interpret maintenance instructions, procedure manuals, Safety Data Sheets.
EHR Experience – ECW preferred.
· Ability to be mobile in our facilities.
· Climb stairs.
· Ability to lift/support/restrain patients when necessary.
· Ability to lift small boxes, packages and other items up to 25 lbs.
Varied settings within the multi-site organization mostly offices, conference areas, community meetings and professional meetings.
About Pillars Community Health
Pillars Community Health is an innovative health and social services agency, one of only a few nonprofits in the state of Illinois to integrate primary medical and dental care with behavioral health, social, and educational services. The organization is the result of a merger between Pillars and Community Nurse Health Center on January 1, 2018. To learn more about our merged agency, visit www.PillarsCommunityHealth.org
Pillars Community Health is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, religion, creed, color, national origin, gender, age, marital or veteran status, sexual orientation, disability or any other legally protected status.