The primary purpose of the position is to perform routine pharmacy functions as an Outpatient Pharmacy Technician at the Mann-Grandstaff VA Medical Center in Spokane, Washington. Responsible for all activities and functions generated by his/her assigned section on a day-to-day basis. The technician rotates through various outpatient assignments independently as indicated by the supervisor. Pharmacy Technician duties include but are not limited to: Performs pharmacy technician functions that require an application of routine knowledge of pharmaceuticals and pharmacy practices. Fills orders accurately, selecting a drug product prescribed by its trade or generic name, and assembles completed orders for pharmacist review and check. Filling orders involves counting, prepackaging, reconstituting, measuring and selecting required medication items or components, and labeling with prescription label. If the item is not immediately available in the requested amount or strength, takes appropriate action to inventory management specialist as well as the patient. Reads and interprets prescriptions, obtains proper medication or material in the proper strength and dosage form; determines proper amount and counts, pours or measures the medications; affixes proper label, and includes medication guides as appropriate. After prescription/order(s) are reviewed by a pharmacist for therapeutic propriety, reviews orders for technical accuracy and converts the order, if necessary, so that the item dispensed corresponds to the drug and dose ordered. When stationed at the outpatient window, verifies the correct identity of the patient or patient's representative before releasing any medications or supplies. The technician will also address any remaining questions from the patient by either answering procedural questions directly or by referring therapeutic questions to a pharmacist. Verifies that the medications listed in Scriptpro are the same medications contained in the patient's bag. Reviews medications with the patient. Informs patients regarding correct procedures to obtain new, renewal, and refill prescriptions. Using VISTA and/or CPRS software medication profile, technician will advise patients or staff members on current prescription status as required. Fills emergent clinic orders when presented at the outpatient window. Determines if refills can be accommodated or partials are necessary by screening upcoming appointments and taking appropriate action. Prepares products for mailing, ensuring items are wrapped, logged properly, and all necessary forms completed for items being sent via certified mail or Federal Express. Perform basic stocking/restocking functions. Assists an inventory management specialist in stock management, which includes stocking and rotating stock; checking frequently for outdated or deteriorated items, and disposing of them appropriately as assigned. Monitors inventory needs and relays this information to the appropriate pharmacy staff. This also includes placing stock in proper storage areas, rotating stock on shelves, and removing/replacing outdated items. Operates and cares for automated dispensing devices and pharmacy equipment. Assists in general cleaning of pharmacy equipment and shelving and general cleanliness and orderliness of the pharmacy. Has working knowledge of all pharmaceutical equipment used in the outpatient setting and exercises prudence and care in its operation and sees that it is used, cleaned, stored and serviced for maintenance. Adheres to department and medical center policies, procedures, guidelines, government regulations, and Professional/Technical Standards concerning drug control, drug security and drug accountability (i.e. including supplies) at all times. Assists in cross training of peer technicians, residents, volunteers and work-study students. Actively participates in inter- and intra-departmental medical center training programs. Keeps technically current in pharmacy and medicine by self-instruction and routine attendance at conferences and seminars to ensure that the professional obligations of this service are met. Technician must also keep informed of technical pharmacy standards and administrative directives that affect their position. Follows and encourages the intent of all quality control measures. Technician will assist with the development and collection of quality control data as directed by the supervisor. (e.g. cost-effectiveness studies, drug utilization review, and other quality assurance programs). Provides section with cost containment suggestions and effective changes for more efficient operation and achievement of quality professional control standards. Conducts monthly ward stock inspections of main pharmacy and clinic areas. Writes CPRS chart notes to providers, nurses or clinical pharmacists for patient's request of renewals, narcotics, order clarification and/or other clinical issues. Work Schedule: Variable duty schedules primarily Monday-Friday, 8:00am to 4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.