The Clinical Pharmacy Technician functions in various areas of the pharmacy, e.g., Inpatient & Outpatient Pharmacy, various storage and Specialty areas, offices and patient care areas, under the supervision of the Clinical Pharmacy Technician Supervisor, depending upon the area of administrative assignment of the incumbent, or a registered pharmacist in the absence of a pharmacy technician supervisor. The Incumbent will provide various technical support services within the pharmacy department. FUNCTIONS 1. Vaccinations: a. Administers, prepare documents, dispense and deliver vaccinations. b. Transports vaccinations and associated supplies in a government vehicle c. Lift boxes, supplies, etc. d. Assists with vaccine inventory management and ordering of necessary supplies for vaccinations. e. Assist staff with scheduling appointments. f. Provides reminder phone calls to patients. g. Restock pharmacy and clinic areas with necessary supplies for vaccine preparation and administration. h. Train pharmacy staff on vaccine preparation. i. Instruct nursing staff on inventory management, aseptic technique, and vaccine preparation. 2. Anticoagulation Clinic Support: a. Performs Point of Care (POC) testing for INR. b. Accesses patient compliance and attains renewals for Direct Oral Anticoagulants (DOAC5) c. Assists staff with scheduling appointments. d. Provides reminder phone calls to patients. e. Review dashboards, answer phone calls, order labs under Pharmacists name, mode details on anticoagulation. 3. Hospital Discharges: a. Prepares discharge medications after prescription/order(s) are reviewed by a pharmacist for therapeutic propriety, reviews orders for technical accuracy and converts the order, if necessary, so that the item dispensed corresponds to the drug and dose ordered. b. Reads and interprets prescriptions, obtains proper medication or material in the proper strength and dosage form; determines proper amount and counts, pours, or measures the medications; affixes proper label; and records required data on Pharmacy's copy of prescription/order. c. After a final check by a pharmacist, dispenses and/or delivers medication in ambulatory care or discharge situations. d. Assists decentralized pharmacists and other members of the interdisciplinary health care team in ensuring safe and effective care transitions and patient satisfaction throughout the discharge process. 4. Medication Reconciliation: a. Obtains relevant patient information from patient interviews, AFL's, and nursing homes using JLV. b. Documents the compiled medication list in the medical record appropriately. c. Updates and clarifies allergy information in patients' records in an electronic health record (EHR). d. Improves medication safety by collecting up-to-date prior-to-admission medication lists for patient admitted to the hospital. 5. Pharmacy Automation: a. Oversees all operational aspects of the pharmacy automated dispensing equipment in the inpatient and outpatient areas of the pharmacy as well as throughout the facility and outpatient clinics. b. Equipment includes, but is not limited to: - Automated Dispensing Cabinets (ADC), - Inpatient prepackaging machine, and - Outpatient dispensing machine (Script-Pro) c. Responsibilities include: (1) Refills, loads and unload medications to maintain inventory. (2) Maintenance of stock levels, rotation of stock, removal of outdated medications, and record keeping. (3) Trains new employees in the operation of the equipment; (4) Operates, maintains and troubleshoots malfunctions when problems arise; and (5) Monitors performance to assure the safe and efficient operation of the automated dispensing equipment. 6. Patient Aligned Care Team Support: a. Provides reminder phone calls to patients. b. Educates patients to the use of video conferencing visits, MyHealtheVet medication profile view and refill use, secure messaging and other technologies as needed. c. Assists staff with scheduling and resolving issues. d. Assists with the review of Prior Authorization Drug Requests. e. Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution. f. Identifies basic therapeutic problems such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention. 7. Other pharmacy technician duties: a. Performs all the duties of a Pharmacy Technician at lower grades as assigned. b. Participates in quality assurance, process improvement activities, and performance monitors. c. Assists in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services. 8. Tech-Check-Tech (TCT) Program: Checking the order-filling accuracy of another pharmacy technician. a. Non-narcotics for ADC restocking in areas with fully functioning barcode medication administration (BCMA) technology. b. Refilling of canisters in the Outpatient packing machine. c. Outpatient supplies Work Schedule: The position requires the Pharmacy Technician to be able to work any day of the week, including weekends and holidays. (Hours of Operation are contingent on service needs) You need to be able to drive Government vehicle, and get a Florida driver's license. Financial Disclosure Report: Not required. Functional Statement Title/#: Pharmacy Technician GS-661-07 (04657F)
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.